Conclusion of contract

1. A purchase contract for our goods can be concluded online via our online shop www.greyhousemoto.com/store ,by telephone order, or in our retail store.

2. By placing the respective product on our website, we are already making you a binding offer to conclude a contract via the online shopping cart system under the conditions stated in the item description.

3. The contract is concluded as follows:

   The items selected for purchase are placed in the “shopping cart.” You can access the “shopping cart” via the corresponding button in the navigation bar and make changes there, e.g., delete items. If you want the item, click on “Checkout” and enter your personal data. After selecting the payment and shipping terms, the order details will be displayed as a summary.

4. If you choose the instant payment system, enter your details there. You will then receive another overview of your order. Here, too, you can change or cancel your order and go back (internet browser). By submitting the order via the corresponding confirmation button (e.g., “buy”), you declare your legally binding acceptance of our offer, thereby concluding the contract with The Grey House Limited.

5. Your phone or email inquiries and requests for a quote do not constitute a binding offer on your part. In response to your inquiries, you will receive a binding offer from us in text form (usually by email), which you can accept within 1 week, whereby the purchase contract, as in a retail store, is concluded by two matching declarations of intent.

6. All contract data is processed by email, which is partially automated. You must therefore ensure that the email address you have provided us with is correct, that the receipt of emails is technically ensured and, in particular, that it is not prevented by SPAM filters.

7. A special feature applies when ordering custom-made products (contract for work). This always requires a contract confirmed by both parties with individual agreements. This contract is concluded in writing and contains its own individual provisions which supplement the general terms and conditions. You submit a request and receive a written offer from us, which you can accept within 2 weeks. only with this confirmation have you accepted our offer, so that a contract has been concluded. The statutory law on contracts for work and services applies to these contracts.

8. In the case of orders from merchants, the contract may also be concluded by means of a commercial letter of confirmation from Thunderbike without objection. Unless the buyer, who is an entrepreneur, objects immediately (usually within 1 day), the contractual terms and conditions and TC of The Grey House LimitedContracts are only concluded with buyers who are at least 18 years of age and have full legal capacity. An exception to this principle only applies with the prior consent of the buyer’s legal representative, which must already be available to the seller at the time the buyer submits the offer.shall be deemed accepted.

9. In the event that you make a mistake during the ordering process, e.g., specify an incorrect quantity, please immediately send a correction email to Thunderbike, see Contact, or correct the order by telephone. This will then be taken into account and corrected accordingly.